White Rabbit Beauty is your shop for quality, cruelty free beauty products. Find excellence and compassion in your skin care, hair care, and makeup. USA and Canada.
Order Online Anytime * By phone, Mon-Fri 9am to 5pm PST, Tollfree 1-888-312-3266
Purchase any product and be assured the "no animal testing"
claim has been fully verified by
Leaping Bunny,
the only cruelty-free standard rated "highly meaningful" by Consumers Union.
And thank you again for your pretty packaging and especially for the personal touch of your enclosed note. It makes doing business with you a pleasure.
~ Sarah, July 15, 2011
Thanks for your concern and emails, that's great customer service and people like me greatly appreciate it.
~ Catherine, July 12, 2011
thank you very much for the little pots of moisturizer and the adorable notecard! :) also thank you for the personalized shipment email, i was shocked to receive one that wasn't automated! great service and will definitely shop again!
~ Emma, July 10, 2011
It's always so wonderful shopping at White Rabbit!
~ Whitney, July 3, 2011
I am so happy I discovered this website! It makes vegan shopping so much easier!
~ Emma, June 29. 2011
My last shopping experience with you was so pleasant that you now have a new customer. Thank you.
~ Kataryna, June 26, 2011
Thank you for your absolutely wonderful customer service time after time!
~ Skye, June 23, 2011
Business is always a pleasure with your company! We need more businesses like YOURS. Have an amazing day!
~ Jennifer, June 21, 2011
Thank you so much for the update on my package and for this amazing personalized customer service! I greatly appreciate it. I will contact you after my samples arrive. Thanks again and have a great day!
~ Susan, June 17, 2011
Got the package this morning! Amazing!
~ Frances, June 15, 2011
I recently received the shipment of make-up I purchased from you and it is all fantastic. I mostly want to gush about Zuzu's lip gloss; it is the best I have ever used! Also, the BWC make-up remover is superb. Thank you so much for having a lovely business dedicated to beautifying people who love animals!
~ Kimberlee, June 14, 2011
The BWC eye make up remover is awesome! I wear contacts and it is perfect! I love the Avalon Q10 products. Hope you are well.
~ Fran, June 13, 2011
Product arrived safe and sound. Thank you for the quick turn around and personal touch. I will be looking though your products and brands with hope of more purchases in the future. Thank you again. Continued success.
~ Ed, June 11, 2011
I feel good about shopping here knowing that a portion of what I spend goes to a wonderful cause. Thank you for what you do!
~ Jenna, June 9, 2011
Thank you again for all your help. You always go over and above and I really appreciate it.
~ Alicia, June 8, 2011
Have to say I'm so delighted to have found your website & have recommended you to many friends & family. I'm an animal lover myself. ... You obviously love & are passionate about what you do; it shows in your customer service!
~ Gail, June 6, 2011
I must say, your business is amazing. That you would recognize a customer who has not ordered in so long speaks volumes! Once I get my colors sorted out thru those samples, I'll be placing a bigger order. As always, thanks so much for your excellent and friendly service!
~ Abby, June 8, 2011
Still lovin' your company! You guys are great!
~ Sarah, June 5, 2011
Thank you again for the excellent customer service. I will definitely order from you again and again!!!!! You also have a wonderful and blessed weekend!
~ Fran, June 4, 2011
Hi, I love your site & products! Great deals too!
~ Cecily, May 31, 2011
I was wondering if you could recommend some web sites that review cruelty free & environmentally friendly health/ beauty products & their retailers. I'd like to leave some positive comments on the products I've purchased through White Rabbit & the exceptional customer service, as well.
~ Peg, May 28, 2011
I tried to leave a review on your website when I first started doing business with you but I couldn't find anywhere to do it so, I'll take this opportunity to do it one-on-one. I was going to comment on how promptly you ship things, how nicely they're packaged, and how the notes you include make me feel my business is appreciated and leave me with a smile on my face :) It's been a pleasure doing business with you the past 2-3 years and I hope all is well with you and yours.
~ Faith, May 21, 2011
I love your philosophy not to experiment on animals and I think it's so wonderful that you contribute to the Rescue Groups...and I love your products. Thank you for existing.
~ Martha, May 19, 2011
Thank you for all your help on the make up!
~ Annie, May 16, 2011
Fabulous. And let me tell you I am so pleased with purchasing from you!!! I will be a repeat customer. It has been so easy, quick and with a personal touch. Thank you and have a wonderful day.
~ Wendy, May 15, 2011
I wanted to thank you for sending the promotional Facefacts Praline lipliner with my order of the Gabriel lipstick. I love the lipliner and the lipstick is great. I'm spreading the word to my friends about the lead-free products on your site. Thanks again and have a great day.
~ Pat, May 11, 2011
I just wanted to take the time to tell you that the personalized card and pretty wrap were a nice touch. Your customer service is excellent and by far the friendliest internet shopping experience I've ever come across :) Keep up the good work; I will spread the word about your business! Thanks for support great causes.
~ Melanie, May 10, 2011
Thanks so much for donating 5% of profits to the essential work those fantastic animal aid groups do! : )
~ Peg, May 7, 2011
I found myself reaching for the free sample of Sazerac lipstick that you sent me the last time instead of my other lipsticks so it made me want to buy a full-size one. I like it. Thank you.
~ Carrie, May 5, 2011
I love that you donate profit to critters :) Thank you, both for the excellent customer service and your commitment to integrity!!!
~ Stephanie, May 4, 2011
I just discovered the White Rabbit web site a month ago and I was quite impressed. It is easy to navigate and it has an inviting, warm feeling. I'm even more impressed with the personal, friendly service! Thank you again, and I'm looking forward to receiving my Gabriel lip glosses.
~ Lynn, May 4, 2011
Love your personal service and good prices! This is a superb product [ELON Nail Conditioner]. I am reluctant advocate, but it's made such a positive difference. I've continued raving to the recommending friend.
~ Theresa, Apr 26, 2011
Thank you for the last order I placed! LOVE your amazing customer service!
~ Stephanie, Apr 25, 2011
Thank you! I always look forward to making an order here!
~ Cheryl, Apr 23, 2011
I plan on shopping here very often from now on and will help as many of these organizations as possible each time! Thank you so much for this option! It makes me feel amazing!
~ Courtney, Apr 22, 2011
So nice to visit your friendly, useful site again, and I think it's the best thing going.
~ Dana, Apr 21, 2011
even tho I can easily get to the store nowadays, I appreciate all the help you gave me and the clean samples as opposed to that skeevy-ish feeling I get trying lipstick on at store even tho I wipe it off with a tissue first...and there is something better about trying it on when you are in the mood for or need the color to match your clothing...I love that you donate 5% to causes that are important to me.
~ Michelle, Apr 10, 2011
I cannot express my gratitude enough for your products. I am now just going to try them but I am certain they will be fine. I have been a vegan for two years and now I'm expanding my veganism into areas other than food.
~ Joan, Apr 11, 2011
I love your company! Thanks for giving back to our animal friends!
~ Angelica, Apr 8, 2011
Got my order and pleased as usual. ; )
~ Monica, Apr 7, 2011
Thank you for having this site available.
~ Cyndie, Apr 5, 2011
Thank you so much for your wonderful customer service. I loved the personal note and the extra little eyeshadows that you added to my recent order. I also own an online business and you've raised the bar for me in terms of what I can do to make my customers even happier. Your site is great and I love all the make up I ordered. It arrived so quickly I couldn't believe my eyes! I'll definitely be ordering from you in the future : )
~ Ashley, Apr 4, 2011
You guys are awesome.
~ Martha, Apr 3, 2011
I loved my lipstick and eyepencils I ordered the last time! They arrived very quickly and I am quite pleased with your customer service.
~ Marie, Apr 1, 2011
I noticed you have an orange tabby on your board. I rescued an orange tabby from the street too - Norge. He's a senior now and a diabetic, but he still has a sparkle. I'm glad to have found your website; I like to support vendors with a conscience.
~ Chloe, Mar 31, 2011
Wow Jean. What amazing customer service. Thank you so much for your email. How thoughtful of you. I have not tried the Honey but was extremely intrigued by the many raving reviews I have seen and read on line [referring to FACEatelier foundation]. I usually have a lighter and darker shade of foundation one for summer and one for winter so I thought if I liked the honey I would buy a Tan shade for the warmer months. I am so happy to say that I love the wear and the feel of this foundation and now I understand completely what all the hype is about. I usually use mineral make up in the warmer months but I don't like the mess and the fact that most of the time I get a blotchy effect as the day wears on. This will be my go to foundation this spring and summer. My many thanks again for the sample. I look forward to placing another order with you in the future.
~ Leziel, Mar 31, 2011
Thank you so much! I love these products and appreciate your "conscious" business enterprise!
~ Laura, Mar 26, 2011
Can you tell I?m addicted to this website!
~ Debby, Mar 22, 2011
thank u so much i received my make up today and i love it im telling all my friends about your website great job keep up the good work and it was great talking to u to
~ Nikki, Mar 17, 2011
Thanks again for the wonderful customer service!
~ Diane, March 16, 2011
Got the order right on time, thank you!
~ Rachel, March 14, 2011
Thanks again for having the option to donate to a Rescue Group!
~ Elvira, Mar 8, 2011
Thank you, I ordered my last bottle from you, and your service is impeccable, so I'm back :D, will continue to buy from you and looking forward to your other products.
~ Ruta, Mar 6, 2011
Cruelty free makeup and good information. I am a person who really thinks through things, such as testing of component materials and other important, often hidden details. This looks like the real thing -- kindness makeup at easy prices!
~ Shelley, Mar 4, 2011
Hope you are well. Anxious for spring...love the face of the website, what a smile it brought to my face!
~ Mary Ann, Mar 4, 2011
Thanks for the help last time! The L-6 liquid foundation really had changed too much to still work with my skin. It was great of you to give me a sample. I really do appreciate it!
~ Jennifer, Mar 2, 2011
I tried the Alima eyeshadow samples you sent...they are very nice and I may order some once your (generous) samples run out. I especially liked the vanilla. I do have a problem with fall out from the sparkly loose shadows...any application tips on how to avoid that because the colors you sent are beautiful. I try to buy from you whenever I can because your stance on animals is very important to me, and you have the most superlative customer service. You have me hooked with those Gabriel eye pencils. Wish they had more colors. Your loyal customer and animal lover,
~ Samantha, Feb 25, 2011
Thank you so much for your quick and friendly service! I love the handwritten notes with my orders - it's like shopping with an old friend!
~ Monica, Feb 23, 2011
When I choose a couple of lip colors I will also order another Gabriel liquid foundation. That stuff is awesome!! Love it.
~ Annie, Feb 23, 2011
Glad I found you on google! I use this product but the other companies shipping was making it unaffordable. It's the only color I use and I love it!!
~ Marianne, Feb 19, 2011
Beautiful, beautiful, beautiful ...I am so happy with all the items. So nice of you to send me the extra lip pencil: it is such a wearable color. The Dollhouse Pink and Ultra Violet are so amazing on... and the Divinity gloss looks perfect with the Ultra Violet! The Alima pure colors are so chic...the list is endless...this is by far the best time I have had shopping for makeup!
~ Irram, Feb 17, 2011
I received your lipsticks and I love them! Thank you for your time writing me all those nice words, it always cheers me up to know that other people care about animal rights!!! Keep up the good work!
~ Daphne, Feb 16, 2011
I just want to let you know how pleased I am with your customer service, it so personalized. I received the products and love them.
~ Maria, Feb 6, 2011
Thank you for the e-mail. You have the best customer service out there! Also I am grateful for the sample Keiko. I'm a stalwart zuzu fan, but I really liked the alima samples you included and I thought I'd explore some different looks this year-- hence the Keiko and shimmer powder. It's all going well down here. Busy with work and in good spirits. You're wonderful for sending the bulk of the order right away. I've got a photo shoot approaching and wanted to have some of the products on hand. Thanks again for going the extra mile. : )
~ Mary, Feb 13, 2011
i appreciate the considerate update (& personal customer service).
~ Cocco, Feb 11, 2011
Thank you for the well wishes and as always, the speedy processing of my order. It arrived super fast on Monday; which is, in my experience, unmatched for internet orders.
~ Peg, Jan 13, 2011
I am so glad I found your site! Your service far surpasses what I have come to expect from online retailers.
~ Lynne, Jan 13, 2011
love your site. i am so proud of Jean to stand up for what she believed in and to see that there are still kind compassionate people out there makes me feel better in this cruel selfcentered world.
~ Dominique, Jan 12, 2011
I am definitely spreading the word about your awesome customer service. :)
~ Maaike, Jan 8, 2011
I received the new order and the colour match is perfect . Thank you very much for the beyond excellent customer service and for carrying such wonderful, cruelty free products. Trust me I can not stop talking about the products to my friends.
~ Anastasiya, Jan 1, 2011
I have to tell you that I have only read good things about your online store and fantastic customer service and I'm all the way in Australia - congrats!
~ Melissa, Jan 1, 2011
I got my order yesterday--Thanks so much! I love the packaging, as well as the beautiful card with the extensive note about the cap change! I love the products you carry, the way they're categorized on the website, and the fact that you have ALL of the ingredients for everything. Oh, and your amazing prices and free shipping! I will definitely be back to place more orders--hopefully for more than one item at a time. In the meantime, I'll be able to keep my eyes well-defined ;) I hope you have a fabulous holiday season and a great new year!
~ Keara, Dec 16, 2010
I just wanted to tell you that I love the foundation [FACEatelier] and I thank you for the thoughtful voicemail you left checking about the color since I had ordered a sample of the sand. ... I think you have great customer service. I heard about your site when someone on youtube mentioned I could buy this foundation there.
~ Sara, Dec 1, 2010
I appreciate the great customer service. I will definitely be making more purchases from your site.
~ Emilie, Dec 6, 2010
Thanks again for such great customer service. I'll be back to shop with you again for sure.
~ Sara, Dec 1, 2010
You are so sweet to remember me and offer the exchange! I really appreciate it! I'm going to keep the Cafe au Lait eye shadow and use it for a more natural look and then use the Cappuccino on days that I do more eye makeup. I love these eye shadows [FACEatelier and how easy they are to blend; they are so pretty that I think that I will eventually have to get some other colours, too. I am so glad that I ordered from your shop and I have to say that you have the best customer service I have seen! Thank you so much!
~ Darcie, Nov 22, 2010
You are always so good to me with fast shipping and great communication!
~ Carole, Nov 17, 2010
Thank you sooooo much. I got it! I used it! I love it! You are awesome.
~ Susan, Oct 17, 2010
The service from your company is amazing! Thank you!
~ Lee, Oct 2, 2010
I can't begin to tell you how much I appreciate your customer service. I have ordered from White Rabbit Beauty a few times and I'm always soooooo impressed! Thank you, and have a great day!
~ Cherie, Sept 30, 2010
I'm so appreciative of your communication about my order status, and combined with your offer to send the order by priority air, you've really taken customer service to an exceptional level. Thanks so much!! You've earned a loyal customer before my first order has arrived!
~ Nita, Sept 23, 2010
Love the excellent customer service!! :)
~ Lenh, Sept 4, 2010
The order arrived on Tuesday as you said. The products are great and I love what you chose for gifts. How can I find out where the cruelty-free products listed in the white Rabbit booklet can be obtained? I only recognized two companies out of the amazing number listed. I would like to distribute this info to friends if I can get a few more copies, but I'd like them to know where and how they can purchase these products. Thanks!
~ Chantal, Sept 2, 2010
Just wanted to say thank you for such great customer service! I placed an order on the 26th of August and received the product on the 31st of August. It came beautifully packaged and I really like how you personally took the time to write a little something on the card! I will definitely recommend this site to all of my friends :)
~ Joy, Sept 1, 2010
As I tell everyone that will listen, your customer service is beyond compare. Thanks so much.
~ Lorin, Aug 31, 2010
I just wanted to say that you have excellent customer service! I will definitely be ordering from your site in the future and all the women shoppers at QVC.com on the beauty banter chat have been expressing the same thoughts.
~ Lori. Aug 28, 2010
You surely provided a wonderful customer service which is so hard to find nowadays. Thank you.
~ Syl, Aug 12, 2010
You have amazing customer service, and I plan to place future orders with Whiterabbitbeauty.com in the future.
~ Monica, Aug 11, 2010
I appreciate your great personal customer service! I love the idea that your company supports animal rescues and I look forward to ordering other products in the future. I'm also going to let my animal-loving friends in the animal rescue world know about your website!
~ Dee, Aug 4, 2010
As always, your shipping is super fast, and the products you carry are great-not to mention the fabulous customer service! I already received the products yesterday.
~ Marsha, Aug 3, 2010
Thank you, Jean, for your great customer service. I'm looking forward to my order!
~ Mary, July 21, 2010
Thank you, great customer service! I've bookmarked you for future needs :-) PS: I love it I don't have to drive all the way to Wholefoods anymore!
~ Sandrine, July 14, 2010
I was amazed at how quickly my order arrived!
~ Diane, June 30, 2010
Thank you so much! You have awesome customer service!!!! I really appreciate your speediness and attention to details!!!
~ Deb, June 28, 2010
Thank you so much for your great customer service.
~ Susan, June 4, 2010
You have amazing customer service. I love ordering from you...you treat your customers very special. I love how you mail my products immediately. I always get them in a day or two.
~ Yvette, June 18, 2010
Thanks so much for your personal note and attentive customer service - sometimes I despair that the "personal touch" is gone forever from business. Your approach certainly makes a difference.
~ Debby, June 10, 2010
Thank you so much for getting the samples out so quickly and for the free sample-I appreciate it. You have excellent customer service!! I have never had a place send me a personal e-mail letting me know the status of my order.
~ Shannan, May 7, 2010
I've heard great things about FACEatelier foundation and you! Many ladies on 'makeupalley.com' rave about your customer service skills and I couldn't agree more :)
~ Nikki, Apr 20, 2010
Thank you for good and friendly service. I found out about you through my esthetician.
~ Claudia, Apr 9, 2010
I have to say that your customer service is the best I've seen. You guys are terrific!
~ Elizabeth, Apr 9, 2010
Thank you sooo much Jean! I received my package today!!!! I appreciate you sending me the ivory to try as a freebie!!! I love Half Moon Bay and love walking through the town and eating there as well as the beaches!!! (PS I heard of your shop thru some women who said that you have great customer service! It?s a beauty board called Makeupalley!)
~ Shannon, Apr 8, 2010
First, let me thank you for the samples of this foundation you sent me. This is the most amazing foundation I've ever tried [FACEatelier], but what's even better is the customer service you gave me. I got the samples maybe 2 days after you sent them, and the note was so sweet! Second, I'd like to order the foundation but will need to buy both the Porcelain shade and the Zero Minus because I'm so fair, so the smaller Pro bottles would be ideal for me right now. Is it the exact same formula? [Yes] Thanks, and can't wait to hear back from you!
~ Grace, Mar 12, 2010
I want thank you so much for your kindness. It's so nice in this crazy busy world we live in for someone to take the time to e-mail me re: my order with so much of a personal note besides the one that came with my order. Also thank you so much for providing the samples I thought my color would be Wheat by the color wheel this is why I ordered the samples to be sure. And it was a good thing you provide your customers with the samples because my color that matched perfectly and may I add looks perfect is Sand. Had I not had the samples and just tried the regular bottle I would have been stuck with a color that did not match my skin tone at all. The makeup [FACEatelier] is flawless like it was airbrushed on me. I am so happy I found your site and I will tell everyone I know who needs makeup. I just placed another order with you and I am now a WhiteRabbitBeautyGirl. Again thank you,
~ Donna, Mar 12, 2010
I appreciate the excellent Customer Service. I was very excited to have found your site. I'm not only a makeup lover, but also a vegetarian and an animal lover. As such, I am thrilled to give my patronage to a cruelty free company. Thank you for doing what you do! I look forward to receiving my order.
~ Amy, Feb 2, 2010
Based on the excellent customer service I've received so far, I truly hope to do continued business. I really appreciate it when businesses do things sincerely and in the right way and that's what I've received from you guys.
~ Carolyn, Feb 21, 2010
I just wanted to touch base and comment on what wonderful customer service you have! I could not be more pleased -- especially given that my order consisted of samples! I did receive them yesterday and was completely impressed with the packaging and the personalized note. Once I figure out the proper colors, I will be certain to place all my orders with White Rabbit Beauty. Additionally, I will share your site/store with everyone I know!
~ Cynthia, Feb 17, 2010
Thank you for your updates on the order I recently placed with your company. I am very impressed with your company's great customer service so far. Keep up the good work. I am sure that I will be placing all my future orders for this product with you. Thanks again.
~ Cheryl, Jan 22, 2010
You are what customer service should always be. Do you give lessons? (kidding)
~ Cindy, Jan 16, 2010
I can't tell you how much I appreciate your wonderful customer service :)
~ Cecily, Jan 4, 2010
I just wanted to tell you.... thank you for your amazing customer service!! I got my package on Saturday. I think your site is wonderful. I'll be ordering form you guys again soon!
~ Tracy, Jan 3, 2010
Carefully read all product packaging when you receive your order. Information about product ingredients on this site is from the product label or from the manufacturer's promotional material. The statements are provided for information purposes only and are not intended to be taken as medical opinions. No medical claims are implied. White Rabbit Beauty LLC disclaims all liability for manufacturers' statements, claims about their products, typographical errors, or product formulation changes.
